Frequently Asked Questions
Everything you need to know about your gear and your goals.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy for fitness equipment?
We offer a 30-day return policy on most items. Products must be in their original packaging and unassembled. Please note that heavy equipment may be subject to a restocking fee.
Do you offer international shipping?
Currently, Titan Fitness ships to the contiguous United States. We are working on expanding our logistics to support international shipping and APO/FPO addresses in the near future.
Are your weight plates and bars Olympic standard?
Yes, our Olympic barbells and weight plates are designed to meet standard specifications, featuring 2-inch sleeve diameters compatible with all professional-grade strength equipment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm for larger equipment purchases.
How do I maintain my strength equipment?
To prevent rust and wear, we recommend wiping down bars and benches after use with a dry cloth and applying a light coat of 3-in-1 oil to steel surfaces every 3-6 months.